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The Only CPD-Certified Program That Can

Develop Your Team Member Into a Strategic Leader, So You Can Finally Step Into Your Role as CEO

certification for founders with teams

Join the Waitlist
Sneha Morjaria taping a printed quote on a white wall. The quote reads: "Skilled operators don't just build systems - they run businesses."
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Not a founder? We offer a Certification for VAs, OBMs, & Corporate too: Visit here

Your Business Needs a Leader, Not Just a Task Manager

You’ve built something incredible. But as your business grows, so does the chaos. Suddenly, you’re not just the visionary: you’re the manager, the problem-solver, the one putting out fires. You’re stuck in the weeds of operations, managing tasks instead of driving strategy.

It’s exhausting. And it’s holding your business back.

Stack of notebooks titled 'School of Operations' on a brown surface.

Now, imagine this:

A business where your team runs like a well-oiled machine. Where someone else is translating your vision into action, leading with confidence, and building systems that scale with you. Where you finally have the freedom to focus on scaling, innovating, and doing the work you love - without being bogged down by day-to-day operations.

That’s the transformation this certification delivers.

The Online Operations Certification is a 6-month CPD-accredited program that transforms your team member into a confident, strategic operator who can:

Translate your vision into operational strategy that works at any business stage


Build scalable systems tailored to your specific business model


Lead your team with clarity and confidence


Use data to drive smarter decisions and sustainable growth


Streamline operations with AI and automation, including Custom GPTs and AI Agents

This isn’t just about upskilling your team members, it’s about giving you the space to step into your role as CEO and lead your business to its next level of growth.

Next Cohort: February 2026

Join the Waitlist

Only 20 Spots Available

the problem:

For Every 7 Founders, There’s Only 1 Skilled Operator

Here’s what’s happening across the online business landscape:

Most team members are excellent at execution. They handle tasks, they’re reliable, they get things done. But they’re not equipped to think strategically about operations. They’re reactive, not proactive. They wait for direction instead of creating it.

Meanwhile, founders are stuck in the operations weeds, which creates a bottleneck that limits growth and leads to burnout.

The demand for skilled operators is exploding, and the gap between task executors and strategic leaders is growing wider every day. Traditional business operations training is designed for corporate environments with massive teams and unlimited resources. It doesn’t translate to lean, remote-first online businesses where agility and strategic thinking matter more than bureaucracy.

If you want to scale your business from £200k to £2M+ without constantly rebuilding systems, you need a team member who can grow into a true strategic partner and support you at every level.

Sneha Morjaria giving presentation in a classroom or conference room with plants in the background and a large screen displaying text about online industry.

What Makes This Certification Different?

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Built specifically for Online Businesses with lean teams

Unlike corporate training programs, this certification is built for tech-enabled businesses like yours. Your team member will learn to build operational infrastructure for lean teams, multiple business models, and every stage of growth, not just the business you are today, but the business you’re becoming.

This isn’t just about upskilling your team member, it’s about giving you the freedom to focus on the big picture, knowing your operations are in capable hands.


Proven Frameworks from Real Exits

The frameworks taught in this program have been used to scale 11 businesses to 8-9 figure exits. These aren’t theoretical concepts—they’re battle-tested systems that work in real online businesses across coaching, SaaS, e-commerce, and agency models.


Real world case studies

Your team member will work through 9 detailed case studies pulled from actual businesses—not generic examples. Each case study comes with personalized feedback on their strategic approach, helping them develop judgment and decision-making skills that can’t be taught through content alone.


CPD-Accredited Professional Certification

This isn’t just another course. It’s a professional certification accredited by an external regulatory body after a rigorous year-long review process.

  • Most “certifications” are self-accredited by the companies selling them. They create their own accreditation bodies to validate themselves, which means the certification holds no real weight outside of their ecosystem.

    We went through the CPD Standards Office—an independent organization that ensures quality and compliance. Your team member will earn a certification that demonstrates genuine professional competency and holds legal weight with employers and clients.

This accreditation process took us a year to complete because of the rigorous standards we had to meet. But it means your team member receives a qualification that actually means something.

What Your Team Member Will Learn

This program goes far beyond tactical training. It develops strategic thinking and leadership capabilities that grow with your business.

Every skill they develop is designed to free you from the day-to-day grind and give you the space to step into your role as CEO.

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Phase 1: Foundations (Weeks 1-4)

Building Self-Awareness and Professional Identity

  • Understanding their role as a strategic operator vs. task executor

  • How to communicate effectively with visionary founders

  • Personal leadership development and emotional regulation

  • Insights Discovery assessment with qualified practitioner (worth £1,000)

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Phase 2: Vision Translation & Systems (Weeks 5-10)

From Founder Vision to Operational Reality

  • The Vision Matrix Method: turning founder vision into actionable strategy

  • Building scalable systems from first principles

  • Designing team structures for lean, remote-first businesses

  • Process optimization and workflow design

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Phase 3: Management & Execution (Weeks 11-16)

Leading Teams Without Burnout

  • Leading teams with confidence in remote environments

  • Managing up effectively and setting healthy boundaries

  • Navigating difficult situations and team conflict

  • Delivering projects alongside daily operations without burnout

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Phase 4: Data & Strategy (Weeks 17-22)

Making Strategic Recommendations That Drive Growth

  • Building dashboards that tell the story behind the numbers

  • Using data to make strategic recommendations, not just report metrics

  • Conducting comprehensive 16-point operational audits

  • Leading quarterly planning and strategic sessions

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Phase 5: Future-Ready Skills (Weeks 23-26)

Staying Ahead of the Curve

  • Building Custom GPTs tailored to your business workflows

  • Creating AI agents for workflow automation

  • Advanced troubleshooting and strategic problem-solving

  • Staying ahead of rapidly evolving operational technology

View Full Syllabus

Real Results From Team Members Who’ve Gone Through This Program:

“Before the certification, I was the bottleneck in every decision. My operations manager was great at executing, but couldn't think strategically. After the program, she restructured our entire team, identified £12k in monthly inefficiencies, and built the systems that took us from £400k to £850k in annual revenue. Best £4k I've ever spent.”

Sarah M.

7-Figure Coaching
Business Founder

"I sent my VA through this program because I knew she had potential but lacked the frameworks. Within 4 months, she was leading our product launches, managing a team of 5, and implementing AI automation that saved us 15 hours per week. She's now my COO and the reason I can actually take time off without everything falling apart."

James K.

SaaS Founder

"This certification didn't just train my team member, it transformed how my entire business operates. She used the Vision Matrix Method to audit our operations and presented a strategic plan that's helped us scale from £600k to £1.2M while actually reducing our team size. I finally have a true strategic partner."

Priya S.

E-CommerceFounder

How it works


Designed for Working Operators

Time Commitment That Works Around Operations

Your team member won't disappear from the business for 6 months. The program is designed for working operators:

    • 2 hours every 2 weeks for course content and live Q&A calls

    • Bite-sized lessons (15-20 minutes each) that go deep without wasting time

    • Flexible case study deadlines (8 weeks to complete each one)

    • Built-in breaks: 4-week holiday break plus integration weeks between phases

    • Total investment: Approximately 50-60 hours over 6 months

Many founders worry about taking their team member away from operations. The reality is that they're learning while doing—applying frameworks in real-time to your business, which makes them more effective during the program, not less.

Cohort-Based Learning with Individual Support

Your team member joins 20 operations professionals for:

  • Bi-weekly live Q&A calls (choice of morning or evening times for all time zones)

  • Weekly accountability check-ins with cohort accountability coach

  • Private Slack community for peer learning and support

  • Personalized feedback on every case study submission (5-7 day turnaround)

Self-Paced Content with Strategic Application

  • New modules released every 2 weeks

  • Implementation periods built in between each module

  • Integration breaks after each phase to apply learning

  • Lifetime access to all materials and alumni community

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Why Founders Are Investing in This Certification

THe investment: £4,250

Here’s what you’re really investing in...

FINALLY STEPPING OUT OF OPERATIONS ENTIRELY

 Stop being the person who answers every question, solves every problem, and makes every operational decision. Your team member will be equipped to own operations completely—freeing you to focus on strategy, growth, and the work only you can do.

TAKE 2-4 WEEKS OFF WITHOUT EVERYTHING FALLING APART

 Build a business that doesn't depend on you being available 24/7. With a trained strategic operator running your operations, you can actually disconnect knowing clients, projects, and your team are in capable hands.

GET MAJOR PROJECTS COMPLETED ON TIME

No more delays because you're the bottleneck. Your team member will have the frameworks to manage complex launches, campaigns, and initiatives from strategy through execution—while keeping daily operations running smoothly.

SCALE FROM £200k TO £2M+ WITHOUT REBUILDING EVERYTHING

The operational infrastructure your team member builds will scale with you. They'll know how to assess what your business needs at each stage and build systems that grow with you—not systems that break as you scale.

RETAIN YOUR BEST TEAM MEMBER FOR YEARS

 Investing in your team member's professional development creates loyalty that money alone can't buy. They'll see a future with your business, reducing costly turnover and keeping your operational knowledge in-house.

payment options available:

Pay in Full: £4,250


12-month payment plan available


Early bird discount for waitlist members (details shared upon application)

Join the Waitlist

By Joining the Waitlist, you unlock an Exclusive Founder Bonus:

HALF-DAY STRATEGY INTEGRATION

(WORTH £2,500)

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When you enroll your team member in the February 2026 cohort, you receive an exclusive ½-day intensive integration session with me.

This isn't about reviewing what they learned—it's about ensuring zero wasted time between skill development and business impact.

  • During this session, I'll work directly with you and your team member to:

    • Align their certification learnings with your specific business goals and growth stage

    • Map out a 90-day operational plan tailored to your business model

    • Identify immediate opportunities to streamline systems and scale operations

    • Create a roadmap for implementation that drives measurable results

    This bridge between learning and application is what transforms professional development into business transformation.

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Who This Certification is For

and who it isnt:

This certification is perfect if:

Your team member is already handling operations but lacks strategic frameworks


You need someone who can grow with your business through multiple stages


You're willing to invest 6 months in building long-term leadership capability


You want a true strategic partner, not just someone who executes tasks


Your team member has been with your business for at least 6 months

This might not be right if:

You need someone to hit the ground running tomorrow (hire experienced talent instead)


You're looking for quick tactical fixes rather than foundational skill-building


Your team member can't commit 2 hours every 2 weeks


You expect overnight transformation (real leadership development takes time)

DON’T MISS THIS OPPORTUNITY

With only 20 spots available, this program is designed to ensure every participant gets personalized feedback and support. Spots fill quickly

Applications open January 15th, 2026. Early enrollments receive the exclusive ½-day intensive integration session (worth £2,500) at no additional cost.

Join the Waitlist—Secure Your Spot!

The gap between task executors and strategic operators is growing...

As online businesses become more sophisticated, the demand for skilled operators who can think strategically, lead teams, and build scalable systems is exploding.

This certification isn’t just an investment in your team member—it’s an investment in the future of your business.

The question isn’t whether to invest in developing your team member. It’s whether you want to scale with a strategic partner or stay stuck managing operations yourself.

Your team member has the potential.

This program unlocks it.

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A group of women VAs & OBMs sitting at a large wooden table in a bright, modern meeting room. They are engaged in conversation, with coffee mugs, notebooks, and a glass of water on the table.
Photo of a conference room set up for the School of Operations 2025 Expansion Event, with Sneha Morjaria standing near a large screen and another woman taking a photo of her.
Train Your Team Member - Join the Waitlist

FAQs

  • No. The program is designed specifically for working operators. With only 2 hours every 2 weeks and flexible case study deadlines, they can complete the certification while managing day-to-day operations. Many founders report their team members become more effective during the program because they're immediately applying what they learn.

  • The program includes built-in flexibility: 8-week case study deadlines, a 4-week break over the holidays, and integration weeks between phases. If your team member needs to focus on business priorities, they can catch up during scheduled break periods.

  • Yes. Because learning is applied in real-time to your business, most founders notice shifts in how their team member thinks and operates within the first 8 weeks. However, full transformation from task executor to strategic leader takes the full program to develop properly.

  • Perfect. This program is designed for online business operators, not corporate professionals. We teach operational frameworks from first principles, which means your team member will learn systems that actually work for lean, remote-first businesses—not corporate bureaucracy.

  • This is a valid concern. While we can't provide legal advice, many employers include professional development agreements in their contracts.

    Common approaches include:

    • Requiring the team member to stay for 12 months after completion, or reimburse a portion of the training cost (typically 50%)

    • Structuring it as a retention bonus paid out over 12-24 months

    • Including it as part of a performance-based compensation package

    We recommend consulting with an employment lawyer to ensure any agreement complies with your local laws and is enforceable.

    That said, here's what we've observed:

    Most team members who complete this certification stay with their employers long-term. Investing in their professional development creates loyalty that salary increases alone can't buy. They see a future with your business and feel valued beyond just task execution.

    Additionally, even if a team member does leave, the operational infrastructure they've built; the systems, processes, documentation, and strategic frameworks, stays with your business. Their replacement will inherit a much stronger operational foundation.

    And if you do need to train a replacement: We'll put your new team member through the program at a discounted rate, so you're not starting from scratch with training costs.